Academy Login Issues

Incident Report for Siteimprove

Resolved

This incident has been resolved.

Posted Sep 09, 2021 - 17:38 UTC

Monitoring

The issue has been identified and a fix has been implemented. We are continuing to monitor the situation.

Posted Sep 09, 2021 - 12:34 UTC

Update

We are continuing to investigate this issue.

Next Update: Within 24 hours.

Posted Sep 08, 2021 - 17:48 UTC

Investigating

Customers are currently unable to log into the Academy.

We are currently working to identify the root cause and implement a solution.

Next update in 1 hour.

Posted Sep 08, 2021 - 16:43 UTC

This incident affected: Support Services.