All Systems Operational
Platform Operational
API / Integrations Operational
Support Services ? Operational
Products Operational
Quality Assurance Operational
Accessibility Operational
SEO Operational
Policy Operational
Analytics / Usability Operational
Response Operational
Data Privacy Operational
Ads Operational
Performance Operational
Web Security Operational
Account Settings ? Operational
Crawler Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 5, 2022
Platform – Outage
Resolved - Nice! The issue affecting the Platform access is all sorted.

We’re sorry for holding you up! If you have any additional questions or feedback, please submit a new support ticket through our Help Center located at the bottom right-hand-side of the Siteimprove platform.
Dec 5, 10:00 UTC
Monitoring - Don’t fret! A fix has been implemented and we’re checking in to make sure that the access issue is solved.

You should now be able to access the Siteimprove Platform.

We’ll have an update at the top of the hour. Stay tuned!
Dec 5, 09:01 UTC
Investigating - Uh oh! We seem to be having a problem.

Our team is making every effort to get things up and running again.

You may be experiencing issues accessing the Siteimprove Platform.

We’ll have an update at the top of the hour. Stay tuned!
Dec 5, 08:58 UTC
Dec 4, 2022
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Dec 4, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 23:00 UTC
Scheduled - During this time period we will be conducting an extended maintenance window. While work is in progress, a subset of our customers will be unable to access the platform normally. An in-platform notification will be visible several days prior to the window for all customers affected by the maintenance. No data loss is expected and normal access will be restored once work has been completed.
Nov 28, 17:31 UTC
Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Dec 4, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 08:00 UTC
Scheduled - We will be executing scheduled maintenance during this time period. During the maintenance platform will be unavailable for all users. Access should return to normal once work has been completed. A notice will be sent out at both the beginning and end of the maintenance period.
Nov 30, 16:10 UTC
Dec 3, 2022

No incidents reported.

Dec 2, 2022
Dec 1, 2022
Platform – Outage
Resolved - Nice! The issue affecting the Platform access is all sorted.

We’re sorry for holding you up! If you have any additional questions or feedback, please submit a new support ticket through our Help Center located at the bottom right-hand-side of the Siteimprove platform.
Dec 1, 10:00 UTC
Monitoring - Don’t fret! A fix has been implemented and we’re checking in to make sure that the access issue is solved.

You should now be able to access the Siteimprove Platform.

We’ll have an update at the top of the hour. Stay tuned!
Dec 1, 09:32 UTC
Investigating - Uh oh! We seem to be having a problem.

Our team is making every effort to get things up and running again.

You may be experiencing issues accessing the Siteimprove Platform.

We’ll have an update at the top of the hour. Stay tuned!
Dec 1, 09:26 UTC
Nov 30, 2022

No incidents reported.

Nov 29, 2022
API - Partial Outage
Resolved - Nice! The issue affecting the API service is all sorted.

We’re sorry for holding you up! If you have any additional questions or feedback, please submit a new support ticket through our Help Center located at the bottom right-hand-side of the Siteimprove platform.
Nov 29, 15:02 UTC
Monitoring - Don’t fret! A fix has been applied and we’re checking in to make sure the issue affecting the API service is all sorted.

We’ll have an update at the top of the hour. Stay tuned!
Nov 29, 13:59 UTC
Investigating - Uh oh! We seem to be having a problem.

Our team is making every effort to get things up and running again.

Some customers may experience that our API is unavailable.

We’ll have an update at the top of the hour. Stay tuned!
Nov 29, 13:28 UTC
Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022
Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Nov 22, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 05:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time period. During the maintenance there is a small chance customers may experience issues accessing the platform. Any issues will be brief and normal access will be restored within a few moments. An automated notice will be sent out at both the beginning and end of the maintenance period.
Nov 17, 20:29 UTC
Nov 21, 2022
Platform – Partial outage
Resolved - This incident has been resolved.
Nov 21, 16:02 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 21, 12:44 UTC
Update - We are continuing to investigate the issue.

We will have an update in 30 min. Stay tuned!
Nov 21, 12:12 UTC
Update - We are continuing to investigate the issue.

We will have an update in 30 min. Stay tuned!
Nov 21, 11:41 UTC
Investigating - Uh oh! We seem to be having a problem.

Our team is making every effort to get things up and running again.

You may be experiencing a Partial outage with the platform.

We’ll have an update in 30 min. Stay tuned!
Nov 21, 11:08 UTC
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