Sep 19, 11:50 UTC
This incident has been resolved.
Sep 18, 04:48 UTC
We are continuing to monitor for any further issues.
Sep 18, 04:47 UTC
The queue has now been processed and we are back to normal operations.
Sep 18, 04:46 UTC
Unfortunately our initial estimate of 5 hours to normal operations was a little optimistic. Our processing queue has been reduced by more than 75%, but it is still there and so it will take some more time before we are back to normal operations. Again, we apologize and appreciate your patience.
Sep 17, 19:49 UTC
The issue has now been identified and fixed. However, a long processing queue has built up over the day, and we estimate it will about 5 hours before we're through the queue and operations are back to normal.
Sep 17, 13:31 UTC
The classic crawler which crawls the sites of most of our crawlers is not affected.
We're investigating the problems and apologize for the inconvenience.
Sep 17, 08:03 UTC