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Platform Operational
API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Database Maintenance Jan 25, 07:00-11:00 UTC
Announcing scheduled maintenance on QA databases the coming weekend. The platform will be unavailable to a subset of our customers while maintenance is ongoing. We apologize for any inconvenience this may cause.
Posted on Jan 22, 15:07 UTC
Past Incidents
Jan 24, 2020

No incidents reported today.

Jan 23, 2020
Resolved - We have now resolved the issue and single page checks are working as normal again.
Jan 23, 14:30 UTC
Investigating - We are currently having issues with single page checks/page rechecks in our crawler, and users may experience that these checks do not finish in time. We are looking into the issue.
Jan 23, 11:52 UTC
Jan 22, 2020

No incidents reported.

Jan 21, 2020

No incidents reported.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020
Resolved - This incident has been resolved and we are back in normal operation.
We once again apologize for any inconvenience this may have caused.
Jan 16, 09:15 UTC
Monitoring - A fix has been implemented and we are currently approx 10 hours behind on loading in the data. We are monitoring the situation.
Jan 15, 15:30 UTC
Identified - We are currently experiencing a delay in loading Analytics data.

This might affect some features of our platform and especially Live Analytics will not display any (real-time) data for our customers.

There will be no loss of data, but simply a delay from data showing up in the platform.

You can still see and use data for all other periods than today or yesterday.

Our engineers are working to resolve this issue as quickly as possible and we apologize for any inconvenience this may cause.
Jan 15, 09:28 UTC
Jan 14, 2020
Resolved - We have confirmed that the Crawler is again running as normal, and most of the affected sites have been recrawled.
Jan 14, 11:45 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 14, 08:15 UTC
Investigating - We have had an issue with our JS-crawler, which means that a subset of our JS-crawled sites have not been crawled successfully since yesterday evening. The issue has been fixed and we're recrawling the affected sites.
Jan 14, 08:11 UTC
Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.

Jan 11, 2020
Completed - The scheduled maintenance has been completed.
Jan 11, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 07:00 UTC
Scheduled - We will be doing maintenance on a couple of our databases. This will cause the platform to be unavailable for a subset of our customers.
Jan 6, 11:07 UTC
Jan 10, 2020

No incidents reported.