All Systems Operational
Platform Operational
API / Integrations Operational
Support Services ? Operational
Products Operational
Quality Assurance Operational
Accessibility Operational
SEO Operational
Policy Operational
Analytics / Usability Operational
Response Operational
Data Privacy Operational
Ads Operational
Performance Operational
Web Security Operational
Account Settings ? Operational
Crawler Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 16, 2025

No incidents reported today.

Mar 15, 2025
Platform – Intermittent Connectivity Issues
Resolved - The intermittent connectivity issues affecting our platform have now been resolved. Our team has verified that the platform is functioning as expected.

If you continue to experience any issues, please reach out to our support team.

Thank you for your patience, and we appreciate your understanding!
Mar 15, 03:20 UTC
Identified - We are currently experiencing intermittent connectivity issues preventing our platform from loading consistently. This is due to an external service being unavailable, which impacts certain dependencies used within our platform.

You may experience general platform slowness, missing UI elements, or temporary login issues.

Our team is actively monitoring the situation and exploring mitigation strategies. We do not foresee this being reconciled over the weekend. Therefore, we will provide an update Monday, March 17th at the latest.

We apologize for the inconvenience and appreciate your patience.
Mar 14, 20:48 UTC
Mar 14, 2025
Mar 13, 2025

No incidents reported.

Mar 12, 2025

No incidents reported.

Mar 11, 2025

No incidents reported.

Mar 10, 2025
SEO Enterprise - Activity Plan Overview unavailable for some users
Resolved - Nice! The issue affecting SEO Enterprise - Activity Plan Overview is all sorted.

We’re sorry for holding you up! If you have any additional questions or feedback, please submit a new support ticket through our Help Center located at the bottom right-hand side of the Siteimprove platform.
Mar 10, 15:49 UTC
Identified - Good news! We’ve found the issue, and we’re working on a fix. Thanks for your patience!


We’ll have an update at the top of the hour. Stay tuned!
Mar 10, 14:37 UTC
Investigating - Uh oh! We seem to be having a problem with the SEO module. Our team is making every effort to get things up and running again.

You may be experiencing the SEO Enterprise - Activity Plan Overview to be unavailable.

We’ll have an update at the top of the hour. Stay tuned!
Mar 10, 14:30 UTC
Mar 9, 2025
Scheduled Database Maintenance
Completed - The scheduled maintenance has been completed.
Mar 9, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 08:00 UTC
Scheduled - We will be executing scheduled database maintenance during this time period. During the window there will be periods of time where platform functionality will be unavailable for some users. Users should plan to log out and continue work after the maintenance has been completed to avoid disruption. Status updates will be posted to this page when maintenance starts and ends.
Feb 18, 20:00 UTC
Mar 8, 2025

No incidents reported.

Mar 7, 2025

No incidents reported.

Mar 6, 2025

No incidents reported.

Mar 5, 2025

No incidents reported.

Mar 4, 2025

No incidents reported.

Mar 3, 2025
SEO - 'Activity Plans' module showing 502/503 Errors
Resolved - The issue affecting the SEO module has been resolved.

We’re sorry for holding you up! If you have any additional questions or feedback, please submit a new support ticket through our Help Center located at the bottom right-hand-side of the Siteimprove platform.
Mar 3, 18:58 UTC
Identified - Good news! We’ve found the issue and we’re working on a fix. Thanks for your patience!

We’ll have an update at the top of the hour. Stay tuned!
Mar 3, 17:35 UTC
Update - Thank you for your continued patience as we work to identify the root cause of the issue that's preventing sub-modules under SEO from loading. We're making every effort to get them back online.

The scope of the issue has expanded to the following SEO sub-modules:

- Activity Plans
- Keyword Monitoring

We'll have another update in 1 hour.
Mar 3, 16:40 UTC
Update - We're still working to identify the issue that's preventing SEO Activity Plans from loading successfully. We appreciate your patience as we sort this out and will be back with another update in 30 minutes.
Mar 3, 16:05 UTC
Investigating - We seem to be having a problem with the SEO module, specifically Activity Plans . Our team is making every effort to get things up and running again.

You may be seeing a "502/503 Service Temporarily Unavailable" error message when navigating to SEO > Activity Plans.

We’ll have an update at the top of the hour. Stay tuned!
Mar 3, 15:34 UTC
Mar 2, 2025

No incidents reported.

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