Nice! The issue affecting the platform is all sorted.
We’re sorry for holding you up! If you have any additional questions or feedback, please submit a new support ticket through our Help Center located at the bottom right-hand-side of the Siteimprove platform.
Posted Aug 21, 2024 - 13:56 UTC
Monitoring
Don’t fret! A fix is on the way and we’re checking in to make sure that the affected systems are stable.
We’ll have an update at the top of the hour. Thanks for your patience!
Posted Aug 21, 2024 - 13:09 UTC
Update
We’re still on it and making steady progress. Another update will be provided shortly.
Thanks for your continued patience!
Posted Aug 21, 2024 - 12:16 UTC
Update
Our teams are making progress, but the issue is taking longer to resolve than anticipated. We're continuing to work on it and will provide another update within the next hour.
Thanks for sticking with us!
Posted Aug 21, 2024 - 09:38 UTC
Update
We’re still working on a fix. Thanks for your patience!
We’ll have an update at the top of the hour. Stay tuned!
Posted Aug 21, 2024 - 08:40 UTC
Identified
Uh oh! We seem to be having a problem with crawling services and marketing analytics modules for some customers. Our teams have found the issue and we’re working on a fix.
Thanks for your patience!
We’ll have an update at the top of the hour. Stay tuned!
Posted Aug 21, 2024 - 07:30 UTC
This incident affected: Products (Analytics / Usability, Crawler).