"Payment Overdue" Message Issue

Incident Report for Siteimprove

Resolved

The issue has been corrected. Users should no longer receive the notification when logging into the platform.

Posted Dec 14, 2020 - 15:17 UTC

Investigating

We are currently experiencing a minor issue causing users to receive an in-platform notification that a payment is overdue. We are working to correct the issue and remove the reminder as quickly as possible. Users who are presented with the message can bypass it and continue using the platform normally.

We will update the status page once the situation has been corrected.

Posted Dec 14, 2020 - 15:11 UTC

This incident affected: Platform.