Manage sites table failing to load
Incident Report for Siteimprove
The issue preventing the Manage Sites Table from loading is all sorted.

We’re sorry for holding you up! If you have any additional questions or feedback, please submit a new support ticket through our Help Center located at the bottom right-hand side of the Siteimprove platform.
Posted Mar 22, 2024 - 02:53 UTC
Don’t fret! A fix is on the way and we’re checking in to make sure the Manage Sites Table loads successfully.

We recommend logging out of the platform, clearing your cache, cookies, and browser history, and then logging back in.
Posted Mar 21, 2024 - 22:18 UTC
Good news! We’ve found the issue and we’re working on a fix. Thanks for your patience!

We’ll have an update at the top of the hour. Stay tuned!
Posted Mar 21, 2024 - 21:16 UTC
We are continuing to investigate the issue.

Some customers are experiencing the Manage Sites Table loading successfully while others are not. We will post another update as soon as our Development Team identifies the root cause. Thank you for your patience in the meantime.
Posted Mar 21, 2024 - 20:16 UTC
Uh oh! We seem to be having a problem with the Manage Sites Table within the platform. Our team is making every effort to get things up and running again.

You may be experiencing a "Could not load sites" error message when navigating to Settings > Sites.

We’ll have an update at the top of the hour. Stay tuned!
Posted Mar 21, 2024 - 19:09 UTC
This incident affected: Products (Account Settings).