Policy - Policies not returning results
Incident Report for Siteimprove
Resolved
Nice! The issue affecting the Policy product is all sorted.

We’re sorry for holding you up! If you have any additional questions or feedback, please submit a new support ticket through our Help Center located at the bottom right-hand-side of the Siteimprove platform.
Posted Jul 26, 2022 - 12:00 UTC
Update
We are continuing to monitor to ensure the problem with the Policy module is solved.

We’ll have an update at the top of the hour. Stay tuned!
Posted Jul 26, 2022 - 11:00 UTC
Monitoring
Don’t fret! A fix is on the way and we’re checking in to make sure the problem with the Policy module is solved.

You should now be able to see results in all Policies.

We recommend logging out of the platform, clearing your cache, cookies, and browser history, and then logging back in.

We’ll have an update at the top of the hour. Stay tuned!
Posted Jul 26, 2022 - 10:03 UTC
Update
We are continuing to investigate this problem.

We’ll have an update at the top of the hour. Stay tuned!
Posted Jul 26, 2022 - 09:00 UTC
Update
We are continuing to investigate this problem.

We’ll have an update at the top of the hour. Stay tuned!
Posted Jul 26, 2022 - 08:01 UTC
Investigating
Uh oh! We seem to be having a problem with the Policy module. Our team is making every effort to get things up and running again.

You may be experiencing some policies not returning results.

We’ll have an update at the top of the hour. Stay tuned!
Posted Jul 26, 2022 - 07:39 UTC
This incident affected: Products (Policy).