Partial Outage

Incident Report for Siteimprove

Resolved

This incident has been resolved.

Posted Nov 23, 2021 - 14:44 UTC

Monitoring

We have implemented a fix for the root cause and are monitoring the results. Users might still experience some delays on certain services for the next couple of hours.
We will update this page again once all services are fully operational again.

Posted Nov 23, 2021 - 08:03 UTC

Update

We are continuing to investigate this issue.

Posted Nov 22, 2021 - 23:44 UTC

Investigating

We are currently experiencing a database outage that is impacting a small subset of our clients. All modules will be temporarily unavailable for the affected accounts.

Posted Nov 22, 2021 - 21:46 UTC

This incident affected: Products (Quality Assurance, Accessibility, SEO, Policy, Analytics / Usability, Response, Data Privacy, Ads, Performance, Web Security, Account Settings, Crawler) and Platform, API / Integrations.