Migrating Analytics customers to new database
Scheduled Maintenance Report for Siteimprove
The scheduled maintenance has been completed.
Posted Feb 22, 2021 - 21:00 UTC
Data processing speed has improved significantly, and we expect all data to be processed and available in the platform within 48 hours.
Posted Feb 22, 2021 - 14:41 UTC
The issue with some customers not being able to access Analytics module has been resolved.

We are sorry for the inconvenience this may have caused.
Posted Feb 22, 2021 - 11:22 UTC
We are seeing some customers not being able to access Analytics module.

The issue is identified and will be fixed shortly.
Posted Feb 22, 2021 - 10:32 UTC
The Analytics database migration has been completed. However, data ingestion is taking longer time than expected and the maintenance window har been extended to reflect this.

The delay causes Live Analytics to not be available for a subset of our customers.

Engineers are looking into the issue as a high priority.

We will provide further updates as they become available.
Posted Feb 21, 2021 - 19:44 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 20, 2021 - 05:00 UTC
We are migrating Analytics customers to a new database in our Copenhagen Datacenter.

During this time, Analytics will be unavailable to a subset of our customers.

The affected customers will be notified upon logging in to the Siteimprove suite. We apologize for the interruption of the service.
Posted Feb 15, 2021 - 11:54 UTC
This scheduled maintenance affected: Platform and API / Integrations.