This incident has been resolved and we are back in normal operation. We once again apologize for any inconvenience this may have caused.
Posted 19 days ago. Oct 03, 2019 - 08:04 UTC
Monitoring
A fix has been implemented and data are processed again to normal rate. However the incident has created a queue of data that will be processed during the day. We are monitoring the results and will provide a new update as soon as we are back to normal operation.
Posted 25 days ago. Sep 27, 2019 - 08:39 UTC
Identified
The issue has been identified and our engineers are working on implementing a fix.
Posted 27 days ago. Sep 25, 2019 - 20:15 UTC
Investigating
We are currently experiencing a delay in loading Analytics data.
This might affect some features of our platform and especially Live Analytics will not display any (real-time) data for a subset of customers.
Our engineers are working to resolve this issue as quickly as possible and we apologize for any inconvenience this may cause.