Delayed processing of Analytics data

Incident Report for Siteimprove

Resolved

This incident has been resolved and we are back in normal operation.
We once again apologize for any inconvenience this may have caused.
Posted Oct 03, 2019 - 08:04 UTC

Monitoring

A fix has been implemented and data are processed again to normal rate. However the incident has created a queue of data that will be processed during the day. We are monitoring the results and will provide a new update as soon as we are back to normal operation.
Posted Sep 27, 2019 - 08:39 UTC

Identified

The issue has been identified and our engineers are working on implementing a fix.
Posted Sep 25, 2019 - 20:15 UTC

Investigating

We are currently experiencing a delay in loading Analytics data.

This might affect some features of our platform and especially Live Analytics will not display any (real-time) data for a subset of customers.

Our engineers are working to resolve this issue as quickly as possible and we apologize for any inconvenience this may cause.
Posted Sep 25, 2019 - 17:43 UTC
This incident affected: Platform.