Delayed processing of Analytics data

Incident Report for Siteimprove

Resolved

This incident has been resolved and we are back in normal operation.
We once again apologize for any inconvenience this may have caused.

Posted Oct 31, 2019 - 06:49 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 29, 2019 - 15:18 UTC

Investigating

We are currently experiencing a delay in loading Analytics data.

This might affect some features of our platform and especially Live Analytics will not display any (real-time) data for a subset of customers.

Our engineers are working to resolve this issue as quickly as possible and we apologize for any inconvenience this may cause.

Posted Oct 28, 2019 - 21:03 UTC

This incident affected: Platform.