Degraded Performance - Crawler
Investigating - We’re investigating an issue impacting crawl processing and ingestion, which may result in delayed crawl starts and delayed crawl completions for a subset of customers. You may also see unusual crawl status updates in crawl history while processing catches up.
Mar 03, 2026 - 12:46 UTC
Platform Operational
API / Integrations Operational
Support Services Operational
Products Degraded Performance
Accessibility Operational
Account Settings Operational
Ads Operational
Analytics / Usability Operational
Brand Consistency Operational
Crawler Degraded Performance
Data Privacy Operational
Performance Operational
Policy Operational
Quality Assurance Operational
SEO Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Database Maintenance Mar 7, 2026 05:45-06:45 UTC

We will be executing scheduled database maintenance during this time period. During the window there will be periods of time where platform functionality will be unavailable for a subset of users. Users should plan to log out and continue work after the maintenance has been completed to avoid disruption. Status updates will be posted to this page when maintenance starts and ends.
Posted on Feb 24, 2026 - 15:39 UTC
Mar 3, 2026

Unresolved incident: Degraded Performance - Crawler.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026
Scheduled Database Maintenance
Completed - The scheduled maintenance has been completed.
Feb 28, 06:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 05:45 UTC
Scheduled - We will be executing scheduled database maintenance during this time period. During the window there will be periods of time where platform functionality will be unavailable for a subset of users. Users should plan to log out and continue work after the maintenance has been completed to avoid disruption. Status updates will be posted to this page when maintenance starts and ends.
Feb 24, 15:38 UTC
Feb 27, 2026
Siteimprove Platform Login Errors
Resolved - The issue that prevented certain Siteimprove customers from logging in has been resolved.

If you have any additional questions or feedback, please submit a new support ticket through our Help Center ("?" button) located at the top right-hand-side of the Siteimprove platform.
Feb 27, 15:37 UTC
Monitoring - A fix has been implemented.

Customers should now be able to login successfully.
Feb 27, 15:09 UTC
Identified - We’ve found the issue and we’re working on a fix. Thanks for your patience!
Feb 27, 14:59 UTC
Investigating - We are currently experiencing issues where some customers are unable to log in to the Siteimprove platform through siteimprove.com and my2.siteimprove.com.

Impact:

- Users who are already logged in should not experience disruption unless they log out or their session times out.
- New login attempts may fail.
- Users are seeing the following error message: Authentication failed: SubscriptionAccess could not be built. TraceId: xxxx

Our Development Team is actively working to identify the root cause and resolve the issue as quickly as possible.

We apologize for this inconvenience. We'll continue to keep you updated.
Feb 27, 14:49 UTC
Feb 26, 2026

No incidents reported.

Feb 25, 2026
Degraded Performance - Crawler/Linkchecker
Resolved - This incident has been resolved.
Feb 25, 07:59 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 24, 13:45 UTC
Investigating - We are currently investigating an issue causing delays in Siteimprove’s crawler and linkchecker processing. Sites are successfully entering the queue for scanning; however, some scans are not completing as expected.

This issue appears to be affecting a limited number of customers. Our development team is aware of the behavior and is actively working to restore normal processing.

We will provide updates here as more information becomes available.
Feb 24, 03:58 UTC
Feb 24, 2026
Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026
Scheduled Database Maintenance
Completed - The scheduled maintenance has been completed.
Feb 17, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 06:00 UTC
Scheduled - We will be executing scheduled database maintenance during this time period. During the window there will be periods of time where platform functionality will be unavailable for a subset of users. Users should plan to log out and continue work after the maintenance has been completed to avoid disruption. Status updates will be posted to this page when maintenance starts and ends.
Feb 9, 16:26 UTC
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