API / Integrations Outage - API is down
Incident Report for Siteimprove
Resolved
The issue affecting the API product is resolved.

We’re sorry for any inconvenience this may have caused. If you have any additional questions, comments, or concerns, please feel free to reach out to your Customer Success Manager, submit a new ticket, or start a LIVE chat with the Support Team via the grey "?" button located at the bottom right-hand-side of the Siteimprove platform.
Posted May 27, 2021 - 07:00 UTC
Monitoring
A fix has been deployed and we’re monitoring to ensure stability on API.

Users should now see data on API.

Next update in 30 minutes.
Posted May 27, 2021 - 06:22 UTC
Update
We are continuing to investigate this issue.
Posted May 27, 2021 - 06:21 UTC
Investigating
We’re currently experiencing a service disruption.

Our Software Development Team is working to identify the root cause and implement a solution.

Users will not be able to access api.siteimprove.com

Next update in 1 hour
Posted May 27, 2021 - 05:48 UTC
This incident affected: API / Integrations.
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